Discover Achievements by Bob Townsend, CEO of Custom Services

Bob Townsend spent his early school years in different States due to his stepfather’s job in the US Army. For the same reason, the family had to relocate after every 18 months on average which let Bob study in different schools of Wyoming, Germany, Arizona, Utah and Oklahoma.

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Later in 1976, he became a high school graduate from the Broken Arrow School System. Bob’s thirst for study brought him to Sheridan, Wyoming to attend college but after a short period he moved back to Broken Arrow where he got married to Dana Townsend, a 33 years old lady who also attended Broken Arrow School System.

Custom Services Inc., a company founded by Bob and Dana in 1980 has been dedicatedly providing ducted air conditioning brisbane, heating, and energy management systems to small, medium and large sized businesses. Their client’s list includes RDS Manufacturing, Broken Arrow School System and Victoria Christian Center, City of Broken Arrow and many more. For 7 years, Bob has served Big Brothers/Sisters and he is still an active part of it. With his wife Dana, they attend church at Church on the Move in Tulsa, Oklahoma which keeps them in touch with their religion.

Bob also graduated from Victory Christian Centers and Victory Bible Institute where he completed his Bible Training program. During his bible school, Bob served the Hispanic Ministry for one year as well. Later on, he assisted Tulsa Technology Study group with their research and development regarding Energy measurements and Management techniques of W. Edwards Deming, the father of modern Quality Management techniques. Bob has also represented twice the Deming Study Group of Tulsa in Washington D.C at their meetings. These meetings were attended by distinguished consultants on Deming’s management techniques from all over the world.

Bob has excellent knowledge about Heating and Air conditioning, which caused him to serve as an advisor on Tulsa Technology Air Conditioning board for three years. Despite of all other responsibilities, Custom Services has always remained an important and major focus of Bob and family. Started with one employee in 1980, the company has now serving Oklahoma State with around 40 hardworking employees. Besides this, Bob has successfully acquired/merged with 12 other businesses related to Heating and Air Conditioning expanding his business roots more deep.